Preface

This post will help you troubleshoot and resolve connectivity issues between your SkyFormation
app to a SIEM configured in it.

Typical root causes and recommended remediation action

Connectivity root cause	Recommended remediation action
Firewall between the SkyFormation app to the SIEM blocks the syslog events	Ask the network admin to see if drop events from SkyFormation app appears at the Firewall audit logs.If so ask the Firewall admin to allow such communication traffic.
The SIEM settings configured in the SkyFormation app are not aligned with the SIEM collectors/listeners settings expected. For example SkyFormation SIEM settings configured to use syslog with TCP and the SIEM expect syslog events to come in UDP	Ask the SIEM admin to verify the SIEM settings used in SkyFormation matches the SIEM settings expected